Close the Loop™ Container Return ProgramUpdated 17 days ago

Help the planet while rewarding your business.

Earn points towards your next order when you ship back your Rustic Strength™ container. For us to sanitize, refill and reuse! Redeem points for store credit and exclusive discounts in our Rewards Program. 

Earn combinable Points for returning Rustic Strength™ packaging

• 20,000 points for each 275 Gallon Tote
• 6000 points for every 55 Gallon Drum
• 5000 points for every 30 Gallon Drum
• 800 points for every Eco-Jug
• 600 points for every 5 Gallon bucket
• 200 points for every plastic 1-gallon bottle, 2.5-gallon bag and 5-gallon cubetainer (box, bladder, and/or white cap)

We will accept and properly recycle any packaging that we cannot use, however packaging that did not originate from Rustic Strength will not be eligible for points credit.

We aim to issue points within the week that your package(s) are received by our warehouse. The warehouse staff will first sort and assess what was returned before turning in the paperwork for office processing. Your points will be manually entered (just as the discount codes were in the past), at that time.

You will be able to check your points balance along with any notes, by accessing the Loyalty Hub which can be found in your customer portal.

Return Instructions for boxes or single items:
The easiest way to return items is to use PirateShip.com

• create a Pirate Ship account
• place items in a box - (write down the dimensions of the box)
• weigh your item(s)
• create label (please be certain that your name and/or store name are easily identifiable so that we know who to credit)
• place on the box and drop it at the USPS store.

To return drums or totes:

We recommend using freightquote.com to find a competitive shipping quote.

Be prepared to provide your freight company of choice with your:

• business & contact information
• hours of operation
• payment information
• pallet measurements
• pallet weight
• description of pallet contents

All returns may be sent to: 

     Rustic Strength
     403 N Oak Ave
     Mansfield, MO 65704