Order Delivery
Answers to questions about the Delivery of an order.
My package says “Delivered” but I did not receive it.
If your package was sent UPS:You can track it using either the link in your order, or by entering your tracking number into the search bar at UPS.com.UPS has an option to see a picture of where your package was delivered. They will also tell you how
My package was delivered to the wrong address.
If your package was sent UPS:. You can track it using either the link in your order, or by entering your tracking number into the search bar at UPS.com.UPS has an option to see a picture of where your package was delivered. If the address in the pict
Where is my order? It is being held at a shipping hub.
If the delivery service (UPS or USPS) has opted to hold your package at a delivery hub, you will need to pick it up from that location. The location is typically a commercial location near your delivery address. The address will be clearly identified
My order seems stuck! It hasn’t moved for more than 3 days.
Occasionally, there are delays that are out of our control.We are located in Southwestern Missouri. If there has been inclement weather on the route between our facility and your location, this may create a delay in shipping.Please exercise patience,