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The first thing you should do is make sure all your packages arrived. UPS will repack items if they break in transit. Sometimes they won't even tell you they broke. Take pictures and attach them when you contact Customer Care.Let us know what product
Some items don't ship well together or are to large or heavy for a single box. Ensure that you don't still have a box on the way by checking your tracking for additional packages. At the top of the tracking page, you will see a link that says " 1 of
Please refer to our complete Return Policy for detailed information and for shipping address:Return/ Refund Policy